Certified Maintenance & Reliability Professional (CMRP) Practice Exam

In Deming's principles, what is the recommendation regarding inspection?

1. Inspection should be improved constantly

2. Inspection is a critical value-added activity

3. Cease dependence on inspection

4. Inspection should focus on numerical targets

The correct answer is: Cease dependence on inspection

Deming's principles emphasize the importance of building quality into the process rather than relying solely on inspection as a means to ensure quality outcomes. The recommendation to cease dependence on inspection suggests that organizations should focus on improving their processes so that defects are minimized from the start, rather than trying to catch them after production through inspection. This aligns with Deming's philosophy of continuous quality improvement and the idea that creating a culture of quality involves empowering employees to take responsibility for their work and the processes they are part of, rather than relying on inspection as a corrective measure. By emphasizing process improvement over inspection, organizations can foster a proactive approach to quality management, which leads to better overall outcomes and reduces costs associated with defects and rework. This principle encourages a shift from a reactive mindset to one that seeks to proactively ensure quality at each step of the process, ultimately leading to improved efficiency, effectiveness, and customer satisfaction.